These terms are a contract between you and Othvane LLC. Please read section 22 (liability) and section 25 (disputes) carefully. Nothing here takes away rights your local consumer law gives you.
1. Who we are.
TealDrop ("we", "us") provides digital planner PDFs and an online planning dashboard, operated by Othvane LLC, a Texas limited liability company, USA. Contact: legal@othvane.com.
2. What TealDrop is, and how it is meant to be used.
TealDrop is an organization and planning tool. You use it to fill in planner templates, log entries, set goals and reminders, and see your own progress. It is meant for your personal planning. It is not a medical device, a health record, a financial account, an accounting system, a legal record, or a backup service. If you turn on Patterns, TealDrop may work out on your device whether numbers you record move together, and show you what it found. That is an observation about your own entries, nothing more. It is not advice of any kind, and in particular it is not medical, health, psychological, financial or legal advice. It can be wrong: two things moving together does not mean one causes the other, and a pattern found over a small number of days may be coincidence. Do not make decisions about your health, treatment, medication or money on the strength of it. Speak to a qualified professional instead. Do not use it as the only place you keep information you cannot afford to lose — export your data regularly (Settings, Export my data). Do not rely on reminders or notifications for anything safety-critical, medical, or time-critical; delivery depends on your device, your browser, your network, and third-party push services, and can be delayed or fail.
3. Eligibility.
You must be at least 16 years old to create an account or buy from us. TealDrop is not directed to children under 16 and we do not knowingly allow them to sign up. If you are 16 or 17, some settings are set to their most private option by default and you can change them at any time in Settings.
4. Your account.
Keep your credentials confidential; you are responsible for activity under your account. Provide accurate information. One account is for one person — accounts are personal and may not be shared, sold, transferred, or used by more than one individual. If you want other people to see your planners, use the sharing feature in section 15 instead.
5. Acceptable use.
When you use TealDrop, you agree not to:
- (a) resell, redistribute, sublicense, republish, or publicly share our planner PDFs or templates, in whole or in part, including as part of another product, bundle, course, or template pack;
- (b) share, sell, trade, publish, or bulk-generate redemption or unlock codes, or use a code you were not given;
- (c) share your account credentials, or let anyone else use your account;
- (d) copy, scrape, crawl, harvest, or bulk-download the service or its content by automated means;
- (e) reverse engineer, decompile, or attempt to derive the source of the service, except where that restriction is prohibited by law;
- (f) probe, scan, or test the security of the service, bypass paywalls, rate limits, or access controls, or access any account or data that is not yours;
- (g) upload unlawful content, malware, or content that infringes someone else's rights;
- (h) use the AI assistant to generate unlawful, harmful, deceptive, or abusive content, to attempt to extract our prompts or another user's data, to circumvent our safety measures, or to build, train, or evaluate a competing product or model;
- (i) use the service in a way that damages, disables, overburdens, or impairs it for anyone else.
- We may investigate suspected breaches, and we may suspend or terminate accounts that breach this section.
6. One-time planner purchases and your license.
When you buy a planner, you are buying a license, not the file itself. Unless we expressly say otherwise in writing, that license is personal, non-exclusive, non-transferable, and non-sublicensable, and it lets you: download the PDF, fill it in, save your filled copies, and print copies for yourself and the people in your household. It does not let you use the planner in or for a business, distribute it to clients, students, employees, or members, sell it, give it away, or include it in anything you distribute. If you want commercial or client use, email legal@othvane.com — we may offer a separate license. Your license to a planner you bought outright does not expire when a subscription ends (see section 21).
7. TealDrop Plus subscriptions and automatic renewal.
TealDrop Plus is $9.99 per month or $59 per year (in USD, plus tax where applicable). Before you pay, we show you the price, the billing period, and the renewal terms, and you must actively agree to them — we do not pre-tick that box. YOUR PLAN RENEWS AUTOMATICALLY at the end of each billing period, and your payment method is charged the then-current price, until you cancel. We send you an email confirming your purchase, the renewal terms, and how to cancel. For annual plans we send you a reminder before each renewal. You can cancel at any time in Settings, Manage subscription — in the same place and by the same means you signed up, with no phone call and no retention interview required. Cancelling stops the next charge; your access continues to the end of the period you already paid for. If we change the price, we will tell you at least 7 days and at most 30 days before the change takes effect, and you can cancel before it applies.
8. Prices, taxes, and payment.
Prices are in US dollars. Payments are processed by Stripe; we do not receive or store your card number. Where we are required to charge sales tax, VAT, or GST, it is calculated at your location's rate and shown before you confirm. If a payment fails we may retry it and may suspend paid features until it succeeds.
9. Free planner, codes, referrals, and rewards.
Some things on TealDrop are free or promotional: the free planner, redemption and unlock codes, referral rewards (a discount for a friend's first purchase and free access time for you), and badge rewards that grant a period of free access. These have no cash value, cannot be sold, transferred, exchanged, or combined unless we say so, and are for genuine use by real people. We may change, limit, or withdraw any of them at any time, and we may void rewards obtained through self-referral, duplicate or fake accounts, automation, or any other abuse. Free access granted by a reward ends when the reward period ends.
10. Right to cancel (EU, EEA and UK consumers) and refunds.
If you are a consumer in the EU, EEA, or UK you normally have 14 days to withdraw from a purchase without giving a reason. For digital content delivered immediately, that right ends once delivery has begun — but only if you gave your prior express consent to start immediately AND acknowledged that you would lose the right to withdraw. We ask for both at checkout, with an unticked box, and we confirm them to you by email. If you did not give that consent and acknowledgement, your withdrawal right is not lost. For subscriptions, if you withdraw within 14 days we refund what you paid, less a proportionate amount for the service already supplied. Our full Refund Policy (Settings, Legal) sets out what else we offer voluntarily. If you bought through a third-party marketplace or reseller rather than directly from us, that platform is the seller of record, its policies apply to that order, and refunds for it go through that platform.
11. Quality of what we sell (EU, EEA and UK consumers).
Our planners and the service must match how we describe them, be fit for their ordinary purpose, and be of satisfactory quality, and we will supply the updates needed to keep them that way for as long as you are entitled to them. If something we supply is faulty or does not match its description, you are entitled to have it put right, and if we cannot do that within a reasonable time, to a price reduction or a refund, as your law provides. Nothing in these terms limits those rights.
12. The AI assistant.
The AI planning assistant is an artificial intelligence system, not a person. It generates text, and that text can be wrong, incomplete, out of date, or misleading, even when it sounds confident. Check anything that matters before you act on it. You are responsible for what you do with its output. We do not use your planner content to train any AI model, and our AI provider does not use your prompts or replies to train its models. Availability, limits, and behavior of AI features may change.
13. No professional advice, and not an emergency service.
TealDrop — including its budget, debt, savings, meal, fitness, wellness, ADHD, and AI features — is for general organization only. It is not medical, health, mental-health, nutritional, financial, investment, tax, legal, or other professional advice, it does not diagnose or treat any condition, and using it does not create any professional relationship between you and us. Talk to a qualified professional before making decisions about your health, money, or legal position. Any crisis or support resources we display are provided for information only, we do not operate or endorse them, and they are not an emergency service. If you are in danger or need urgent help, contact your local emergency number or a local crisis service immediately.
14. Your content.
You own the entries you log, the photos and scans you upload, and any reviews or other content you submit or share. You grant us a limited, worldwide, royalty-free license to host, store, and process that content — including reading text from images you upload so it can be filed into your planner — and, where you choose to publish or share it, to display it, solely to operate and provide the service to you. This license ends when you delete the content or your account, except for copies in routine backups, which purge on rotation. You represent that the content is yours or that you have the right to submit it, and that it does not infringe anyone's rights or break any law. We may remove content that breaches these terms.
15. Sharing your dashboard.
You can invite other people to view planners in your dashboard. Anyone you invite gets read-only access to what you chose to share, and can see the entries in it. You decide what to share and with whom, you can remove access at any time in Settings, and you are responsible for what you choose to share. Do not share other people's personal information without their agreement.
16. Our content.
TealDrop's software, designs, planner templates, text, and branding are our intellectual property or licensed to us, and are protected by copyright and other laws. We grant you no rights in them except the licenses expressly set out in these terms.
17. User content and reviews.
Reviews, shared dashboards, and other content submitted by users are the responsibility of the people who provide them, do not reflect our views, and are not endorsed or guaranteed by us. We may — but are not obliged to — review, moderate, screen, or remove user content, and reviews may be screened before they appear.
18. Beta and preview features.
We sometimes label a feature as beta, preview, or experimental. Those features are provided as-is, may be incomplete or unreliable, may change, and may be withdrawn at any time without notice. Do not rely on them.
19. Accessibility.
We want TealDrop to be usable by as many people as possible, including people who use screen readers, keyboard navigation, magnification, or larger text. Our Accessibility Statement (Settings, Legal) explains the standard we work to, where we currently fall short, and how to tell us about a problem — we read every report and will work with you to give you access to what you need. If you need any of our documents or planners in a different format, email legal@othvane.com.
20. Availability and changes to the service.
We aim to keep TealDrop available, but we do not promise it will be uninterrupted or error-free. We may change, add, or remove features, and we may suspend the service for maintenance. If we discontinue a feature you paid for, or the service as a whole, we will give you reasonable notice and a fair refund of any amount you have paid for a period you will not receive.
21. Changes to these terms and our policies.
We may update these terms, the Privacy Policy, the Refund Policy, the Consumer Health Data Privacy Policy and the Accessibility Statement from time to time — to reflect changes to the service, to correct something, or because the law requires it. The date at the top of each document tells you when it last changed. If a change materially reduces your rights or materially increases your obligations, we will tell you before it takes effect: by email if you have given us one, or by a notice in the app, at least 14 days beforehand where we reasonably can. Continuing to use TealDrop after a change takes effect means you accept the updated version. If you do not accept it, stop using the service and delete your account; where a change materially reduces what you paid for, you may ask us for a fair refund of the unused part under section 10. We will not apply a change retroactively to a dispute that already exists between us. Nothing in this section lets us reduce rights you have under consumer law that cannot be varied by agreement.
22. Termination, and what happens to your purchases and data.
You may delete your account at any time in Settings. We may suspend or terminate your account if you breach these terms, if we are required to by law, or if we discontinue the service. If we terminate your account without cause, we will refund any unused portion of a prepaid subscription. When your account ends: your subscription features and dashboard access end; planners you bought outright remain licensed to you under section 6 for copies you already downloaded, but you will no longer be able to sign in to download them again, so download and keep your own copies; and your account data and entries are deleted as described in our Privacy Policy. Export your data before you delete your account.
23. Disclaimers and liability.
Except as stated in section 11 and as required by law, the service is provided "as is" and "as available", and we disclaim all implied warranties to the maximum extent permitted by law. To the maximum extent permitted by law, our total liability to you for all claims in any 12-month period is limited to the greater of the amount you paid us in the 12 months before the claim or fifty US dollars, and we are not liable for indirect, incidental, special, or consequential loss, or for lost profits, lost data, or lost opportunity. NOTHING in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded — including your mandatory rights as a consumer. Some jurisdictions do not allow certain limits, so some of the above may not apply to you.
24. Indemnification.
To the maximum extent permitted by law, you agree to indemnify and hold harmless Othvane LLC and those who operate it from third-party claims, damages, losses, and reasonable legal fees arising out of content you submit or share, your use of the service, or your violation of these terms or applicable law. If you are a consumer, this applies only to the extent permitted by your local law and does not limit your mandatory consumer rights.
25. Copyright and DMCA.
We respect intellectual-property rights and respond to notices of claimed copyright infringement under the U.S. Digital Millennium Copyright Act. If you believe material available through the service infringes your copyright, send a written notice containing the information required by 17 U.S.C. section 512(c)(3) — identification of the work, identification of the material and where it is, your contact details, a statement of good-faith belief, a statement that the notice is accurate and that you are authorized to act, and your signature — to our designated agent: Othvane LLC, Attn: Copyright Agent, 5900 Balcones Drive #32374, Austin, TX 78731, United States, +1 (737) 338-8949, legal@othvane.com. We may remove or disable access to allegedly infringing material and will notify the person who posted it, who may send a counter-notice under section 512(g). If we receive a valid counter-notice we may restore the material after 10 business days unless the complainant tells us they have filed a court action. We terminate the accounts of repeat infringers.
26. Resolving disputes.
If you have a problem, email legal@othvane.com first and give us 30 days to put it right — most things are fixed faster that way than through a court. If we cannot resolve it, either of us may bring a claim. You may also bring a claim in your local small-claims court. If you are a consumer in the EU, EEA, or UK, you keep the right to bring proceedings in the courts of the country where you live, and to use any dispute-resolution or complaints body available to you there.
27. Governing law and venue.
Texas law governs these terms, excluding its conflict-of-law rules, and the state and federal courts of Collin County, Texas have jurisdiction. If you are a consumer resident in the EU, EEA, or UK, this does not deprive you of the protection of the mandatory consumer law of your country of residence, or of your right to bring proceedings there.
28. Changes to these terms.
We will post updates here and change the date above. For material changes we will give notice in the app or by email before they take effect, and if you do not agree you may stop using the service and cancel any subscription; continued use after a change takes effect means you accept it.
29. General.
If any part of these terms is unenforceable, the rest stays in force. Our failure to enforce a term is not a waiver of it. You may not assign these terms; we may assign them to a successor in connection with a merger, acquisition, or sale of assets, on notice to you. These terms, together with the Privacy Policy, Refund Policy, Accessibility Statement, and Consumer Health Data Privacy Policy, are the entire agreement between us about the service. Neither of us is liable for failure to perform caused by events beyond our reasonable control.
30. Geographic availability.
The service is operated from the United States. We offer Chinese and Russian language options for speakers of those languages wherever they live; that is not an offer of the service in, and the service is not directed to residents of, the People's Republic of China or the Russian Federation.
31. Contact.
Othvane LLC, legal@othvane.com. We aim to answer within 5 business days.